Frequently Asked Questions

 

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Electronic stapler - The electronic stapler is not stapling properly.

Be careful not to remove the paper until you have finished stapling. Pulling out the paper too early can cause the staples to jam and cause malfunctions.

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Paper punch - Paper is not being punched properly

Paper is not being punched properly. Make sure that the punching pads always wear evenly. The punching insert should always hit a surface of the punching pad that has not yet been damaged. You can achieve this by turning the punching pad further if necessary. Always punch with both punching inserts at the same time. Always remove staples and avoid punching holes which already exist. This allows transverse forces to act on the punching insert, which then leads to breaking. Change the punching pads (order no. 9000652) regularly, as worn punching pads can damage the punching inserts. If you change the punching inserts (order no. 9000651), always change the punching pads as well

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            [question] => How do I enable / disable the WiFi function of the IDEAL AP PRO air purifiers? 
            [answer] => 

AP30 PRO / AP40 PRO: To enable the Wifi function, press the "Wifi" button (under the Devices "backpack" - just next to the power cord inlet) If the central light blinks blue, you enabled the Wifi function. To disable the WiFi function, press this button again. If the central light flashes white, you disabled the WiFi function.

AP60 PRO / AP80 PRO / AP140 PRO: To enable the Wifi function, press the "night mode" button (the very right one) for 5 seconds. When the display blinks blue, you enabled the WiFi function. To disable the WiFi function, press the night mode button for 5 seconds. If the central light flashes white, you disabled the WiFi function.

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AP30 PRO / AP40 PRO: while running, press the Wifi Button (under the Devices "backpack" - just next to the power cord inlet), keep pressed and now also press the central Easy Switch and keep pressed as well. Keep pressing until lights go off and start flashing in pink. When the light flashes in pink you have reset the machine.

AP60 PRO / AP80 PRO: Unplug the machine from the powerline. Then push the “night mode” button (the very right one) and keep it pushed while plugging the machine back in. When the light flashes in pink you have reset the machine.

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Stop the APP (really stop the APP, not just close it). Then reset the Wifi Function of your Air Purifier.
Then retry the whole process nice and slow.

[author] => [createDate] => DateTime Object ( [date] => 2018-07-26 00:00:00.000000 [timezone_type] => 3 [timezone] => Europe/Berlin ) [catId] => 9 [url] => {"2":"https:\/\/www.ideal.de\/en\/Frequently-Asked-Questions\/Air-Purifiers\/Problems-with-the-App"} [pageTitle] => Problem with the APP - I am stuck somewhere in the App connecting process, what to do? [metaKeywords] => [metaDescription] => Stop the APP (really stop the APP, not just close it). Then reset the Wifi Function of your Air Purifier. Then retry the whole process nice and slow. ) [3] => Array ( [id] => 68 [question] => How to Install The APP IDEAL AIR PRO correctly? [answer] =>

Have your WiFi network name and password on hand, follow the instructions as given in the App. Carefully read and follow step by step slowly. Especially wait for the Wifi symbol to appear on your Phones screen (This takes up to 1 minute). when connecting to the Air Purifier the first time. 

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Odours are a subjective perception and can only be removed completely in case the source of odours disappears completely.
=> Remove source of odours.
=> Possibly smell test by a third person.

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